Gaming on loaded is meant to be entertaining, not stressful. We're committed to giving every Filipino player the tools and information they need to stay in control and play responsibly at all times.
Create a Free Accountloaded takes responsible gaming seriously. Here's what we stand for and what we offer every player in the Philippines.
Important reminder: Gaming should always be a form of entertainment, not a way to earn money or escape personal problems. If you feel that gaming is affecting your daily life, finances, or relationships, please reach out for help immediately. Contact us at [email protected] or visit our FAQ page for guidance.
You can set daily, weekly, or monthly deposit limits directly from your loaded account settings. These limits help you stay within a budget that works for you. Once a limit is set, it takes effect immediately and can only be lowered right away — increases require a cooling-off period to protect you. Taking control of your spending is one of the most effective ways to keep gaming fun and stress-free.
Losing track of time is easy when you're enjoying casino-style games or fish game arcade titles. loaded provides session time reminders so you always know how long you've been playing. You can view your activity history in your account dashboard at any time. Keeping an eye on your play time is a simple habit that makes a big difference in maintaining a healthy balance.
If you feel you need some time away from the platform, you can activate a temporary break from your account settings. Break periods can range from 24 hours to several weeks, depending on what you need. During a break, you will not be able to log in or place any bets on loaded. This feature is designed to give you breathing room without requiring a full account closure.
For players who feel they need a longer break, loaded offers a self-exclusion option that closes your account for a set period or permanently. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from us. To request self-exclusion, contact our support team at [email protected]. We take all self-exclusion requests seriously and process them promptly to protect your wellbeing.
loaded is strictly for players aged 21 and above, in line with Philippine gaming regulations. We verify the age of all players during registration and may request additional identity documents at any time. If you suspect that a minor is accessing the platform, please report it to us immediately at [email protected]. Protecting young people from gambling harm is a responsibility we take very seriously as a licensed platform serving Filipino players.
If you or someone you know is struggling with problem gambling, reaching out is the bravest first step. Our support team is available around the clock at [email protected] to listen and point you toward the right resources. You can also seek help from the Philippine Amusement and Gaming Corporation (PAGCOR) or local mental health services. You are never alone — help is always available, and there is no shame in asking for it.
Problem gambling can creep up gradually. Recognising the warning signs early makes it much easier to get back on track.
Continuing to play in an attempt to win back money you have already lost is one of the clearest signs of problem gambling behaviour.
If you are using money meant for rent, food, or bills to fund your gaming sessions, it is time to pause and reassess your habits.
Staying up late to play or feeling anxious when you are not gaming are signs that the activity has moved beyond healthy entertainment.
When gaming starts to take priority over your relationships, work, or studies, it is a strong signal that you need to step back and seek support.
Restlessness, irritability, or low mood when you are unable to access the platform may indicate a dependency that needs professional attention.
If you feel the need to conceal how much time or money you spend on gaming from the people around you, that secrecy itself is a warning sign worth taking seriously.
Need help now? Contact our support team at [email protected] or reach out to PAGCOR's responsible gaming helpline. You can also find more answers on our FAQ page. Taking action early is always the right move.
loaded is built for Filipino players who want great entertainment with full control. Set your limits, play at your own pace, and reach out any time you need support.